We will customize process solutions for your business
From scratch, we develop and construct efficient solutions tailored to individual clients.
We make ongoing adjustments, keeping a close eye on market trends and processes.
We start with the minimum viable system – a version agreed upon with the client,
essential for initiating automation.
As part of the automation process,
we implement:
Preparation
In collaboration with the client, we thoroughly identify the processes currently used in the company that prevent full control – such as Excel and emailing.
Design
We design and build an IT system tailored to manage and control processes effectively.
Implementation
Each system is customized for a specific client and is designed to achieve the client’s defined goals.
Managing the employee delegation process for overseas assignments
Overseeing warranty and post-warranty repairs handled by external service providers
Processing sales and marketing data
By implementing automation, you gain the ability to:
Enhance the efficiency of existing processes within your company.
Continuous insight into the overall progress of work, both holistically and into individual, specific tasks (through comprehensive reporting).
Relatively quick integration of new personnel into process management.
Monitoring of individual stages, timing of completion, and other essential elements within processes (the system keeps track of tasks and their deadlines).
Explore our projects
Challenges
In 2019, a client approached us requesting support in managing and accounting for their internal loyalty program. The program was tripartite in nature, involving collaboration between the Client, Supplier, and Dealer, and operated in 11 countries.
After reviewing the client’s requirements, we identified the need to automate processes and develop a dedicated informational and administrative platform that would streamline program management and data updates.
Goal
- Support for the client’s international management team (Marketing, Sales, Accounting departments)
- Centralized settlement processing, including the generation of files and reports based on uploaded data – IT platform
- Internal communication within the platform
Implementation
- Dedicated team of Project Managers
- Customized informational and database system, known as the Dashboard IT platform, supporting the program simultaneously across 11 countries
- Management of bonuses and percentages in accordance with individual policies
- Streamlined online communication (available in Polish and English)
Success
- Project control encompassing 11 countries in one location
- All data in one place – Dashboard platform – optimization of document flow transmitted in xlsx and pdf formats
- Loyalty program accounting for each Participant considering their individual conditions
- All information in one place – Dashboard platform/Administrator panel
- The project has been ongoing since 2020 and continuously developed:
- The Dashboard platform has become the most up-to-date database, among other things, allowing the generation of various reports that facilitate the work of Managers across the network;
- Integration with other Client systems – the Dashboard platform has become a data source powering other systems and Client websites (Dealer network map, Dealer Intranet).
Are you on the lookout for a tool that can
optimize your team’s operations, offering
you complete control over the process flow and
providing real-time insights into its advancement?