Loyalty programs for customers, employees, and partners
We design, implement, and evaluate effective loyalty programs that allow you to reward your employees, partner employees, or end customers. Do you have a project idea? Let’s realize it together.
As part of our B2B and B2C programs, we provide:
Programs with competitive elements (rankings)
They can contribute to increasing the activity of participants, who will strive to achieve better results or win prizes. Choose a method of rewarding players with the highest scores.
Programs without competitive elements (cashback reward program)
Plan which rewards can be redeemed after accumulating a certain number of points or what cashback can be received as a refund to a bank account, to a pre-paid card, or as discount codes for future purchases.
Programs with
a gamification
element
Choose one of the available projects or realize your own idea with us, one that best fits your brand.
Comprehensive support for loyalty programs
We’ll take care of everything:
From concept to implementation, customer service,
tax settlement, and even the logistics of award distribution!
Loyalty Programs
What we provide as part of our relationship programs:
Development of the program mechanism (know-how)
Personal data security in accordance with GIODO and GDPR
Graphic design
(program website, newsletter, and other materials upon request)
Development of legal documentation (contracts, terms and conditions, etc.)
Purchase and configuration of a web domain (e.g., clubpremium.pl)
Purchase and configuration of an SSL certificate (data encryption)
WSL platform, a system for managing B2B or B2C programs along with communication, customized to meet the specific needs of each client
Management of the program, supervision, and support from a dedicated Project Manager
Communication
(email, SMS, helpline, mobile application)
Purchase and logistics of rewards (purchasing, co-branding, packaging, shipping)
Taxes
(tax advisory and comprehensive support from tax specialists)
Reports and statistics
(final report, report on distributed rewards, etc.)
Loyalty Programs PRODUCT: security, trust, quality
GDPR and the Direct Marketing Association (DMA)
Your customers’ personal data is secure with us:
– Supervision over the proper flow of data
– Adherence to the code of good practices with the DMA
WLS
WEB LOYALTY SYSTEM
Proprietary modular IT platform designed for managing relationship programs, created in collaboration with the Warsaw University of Technology. The platform is an intuitive tool, easily manageable, with the possibility of expansion (even during the course of the program).
ISO 27001
We’ve joined
the Best!
We ensure the highest possible level of security for the processes occurring in our systems, IT platforms, communication, automated and manual analyses, reports, etc., as well as properly store the data entrusted to us.
What is ISO 27001?
ISO 27001 (or ISO/IEC 27001) is an international standard for information security management systems (ISMS). This standard specifies the requirements for establishing, implementing, maintaining, and continuously improving an information security management system. Additionally, it provides guidelines for assessing and managing risks related to information security.
Check how we do it
Bonus Line
An international loyalty program implemented in 11 countries
11
Program countries
Challenges
In 2019, a client approached us requesting support in managing and accounting for their internal loyalty program. The program was tripartite in nature, involving collaboration between the Client, Supplier, and Dealer, and operated in 11 countries.
After reviewing the client’s requirements, we identified the need to automate processes and develop a dedicated informational and administrative platform that would streamline program management and data updates.
Goal
- Support for the client’s international management team (Marketing, Sales, Accounting departments)
- Centralized settlement processing, including the generation of files and reports based on uploaded data – IT platform
- Internal communication within the platform
Implementation
- Dedicated team of Project Managers
- Customized informational and database system, known as the Dashboard IT platform, supporting the program simultaneously across 11 countries
- Management of bonuses and percentages in accordance with individual policies
- Streamlined online communication (available in Polish and English)
Success
- Project control encompassing 11 countries in one location
- All data in one place – Dashboard platform – optimization of document flow transmitted in xlsx and pdf formats
- Loyalty program accounting for each Participant considering their individual conditions
- All information in one place – Dashboard platform/Administrator panel
- The project has been ongoing since 2020 and continuously developed:
- The Dashboard platform has become the most up-to-date database, among other things, allowing the generation of various reports that facilitate the work of Managers across the network;
- Integration with other Client systems – the Dashboard platform has become a data source powering other systems and Client websites (Dealer network map, Dealer Intranet).
Configure the program to operate at its best and
effectively support sales.
Choose the type of rewarding, rewards, promotions, and bonuses.
Curious for more?
Have an idea for a program,
that we could realize together?
