Loyalty programs for customers, employees, and partners
We design, implement, and evaluate effective loyalty programs that allow you to reward your employees, partner employees, or end customers. Do you have a project idea? Let’s realize it together.
As part of our B2B and B2C programs, we provide:
Programs with competitive elements (rankings)
They can contribute to increasing the activity of participants, who will strive to achieve better results or win prizes. Choose a method of rewarding players with the highest scores.
Programs without competitive elements (cashback reward program)
Plan which rewards can be redeemed after accumulating a certain number of points or what cashback can be received as a refund to a bank account, to a pre-paid card, or as discount codes for future purchases.
Programs with
a gamification
element
Choose one of the available projects or realize your own idea with us, one that best fits your brand.
Comprehensive support for loyalty programs
We’ll take care of everything:
From concept to implementation, customer service,
tax settlement, and even the logistics of award distribution!
Preparation of the program / documents / data security / taxes / reporting
Program Mechanism
(Know-How)
Personal Data Security (in compliance with GIODO and GDPR)
Legal and Formal Documentation
(agreements, terms and conditions, other required documents)
Prize Taxation
(comprehensive support from our tax specialists)
Reports and Statistics
(effectiveness analysis, summary reports, tailored analytics)
Domain and SSL Configuration
(data encryption)
Graphics / Web Design / Custom Applications / Promotional Materials / POS Materials
Program Website
(graphic design: views for Participants and Administrators)
Mobile Applications
(mobile version of the program website)
Promotional Materials for Digital and POS
(banners, one-pagers, manuals, leaflets, stickers, car air fresheners, and many more)
Data / Processes / Systems / Automations / Sales Registration / OCR / Verifications
Own WLS Platform
(IT system for program management)
IT System Integrations
(possibility to integrate WLS with Client’s systems – data transfer automation, e.g., sales data)
OCR
(data import from invoice photos)
Registration Forms
(Participants register sales themselves: receipts/invoices)
Sales Report (xlsx)
(manual data import to the system)
Purchase Verification
(our team verifies invoices in 39 countries)
Prizes / Cash in PLN and Other Currencies / Material Rewards / Prize Catalog / Trips / Prize Procurement / Logistics / Storage / Shipping (Poland and International)
Bank Transfers
(processing in PLN and other currencies)
BLIK Checks
(minimal data required to issue BLIK checks)
Pre-paid Cards
(pre-paid cards accepted wherever VISA or Mastercard is supported)
Fuel Cards
(pre-paid cards usable only at fuel stations)
Material Prizes
(only limited by imagination or the Client’s budget ;))
Vouchers, Coupons, Gift Cards
(we support all forms of monetary value)
Program Management / Supervision / Dedicated Project Manager / Email Communication / SMS / Hotline / Telemarketing
Program Supervision
(ongoing supervision by a dedicated Project Manager)
Email Communication
(program invitations, email support across 39 countries)
SMS Communication
(SMS support service)
Hotline – Call Center
(ongoing phone support for program Participants)
Notifications / Boosters
(automated, tailored email/SMS notifications)
Telemarketing
(program invitations, acquiring new Participants, follow-ups)
Loyalty Programs PRODUCT: security, trust, quality
GDPR and the Direct Marketing Association (DMA)
Your customers’ personal data is secure with us:
– Supervision over the proper flow of data
– Adherence to the code of good practices with the DMA
WLS
WEB LOYALTY SYSTEM
Proprietary modular IT platform designed for managing relationship programs, created in collaboration with the Warsaw University of Technology. The platform is an intuitive tool, easily manageable, with the possibility of expansion (even during the course of the program).
ISO 27001
We’ve joined
the Best!
We ensure the highest possible level of security for the processes occurring in our systems, IT platforms, communication, automated and manual analyses, reports, etc., as well as properly store the data entrusted to us.
What is ISO 27001?
ISO 27001 (or ISO/IEC 27001) is an international standard for information security management systems (ISMS). This standard specifies the requirements for establishing, implementing, maintaining, and continuously improving an information security management system. Additionally, it provides guidelines for assessing and managing risks related to information security.
Check how we do it
LG Electronics
Incentive Program for Air Conditioning and Heat Pump Installers
20%
Sales growth
Challenges
- Lack of control over the Contest
- Unclear and non-intuitive Contest website
- Complicated administrative panel
Goal
Sales Support
Creation of an attractive sales incentive
and participant reward model
Expansion of the recipient base
Implementation
- Dedicated Project Manager
- Dedicated database system – WLS platform
- Simple contest mechanism covering all recipient groups
- Dream Vacation ranking
- Intuitive Contest website
- Additional bonuses: Start Bonus, Certificate Bonus, Refer a Friend Bonus
- Support for additional services for busy Participants
- Tailored promotions
- Helpline and simplified online contact
Success
- After the first 3 months, 1/2 of the Contest’s participant KPIs were achieved
- Around 70% of participants show high engagement
- About 30% have already received their first payouts on prepaid cards
- Contest control
- All information in one place – informational website www.ligagraczy.pl, also available in mobile version
- All data centralized in the Administrator panel
- Participants have become Contest Ambassadors
Configure the program to operate at its best and
effectively support sales.
Choose the type of rewarding, rewards, promotions, and bonuses.
Curious for more?
Have an idea for a program,
that we could realize together?
